RetailPath

RetailPath is a specialized technology platform that automates chargeback dispute management for consumer packaged goods (CPG) companies. The company provides comprehensive solutions to help CPG brands automatically recover revenue from invalid retail chargebacks and deductions across major retailers including Target, Walmart, and Ulta Beauty. RetailPath's platform connects directly to client systems and retailer portals to generate and submit chargeback disputes automatically, eliminating manual clerical overhead and surfacing actionable insights that protect profitability. The company's core offering includes four main components: Retail Hub for tracking all chargebacks across wholesale channels, Document X-ray for ingesting and processing logistics data using advanced AI to read shipping documentation, Logistics Intelligence for automated dispute identification and submission, and Data Insights for intuitive analytics that drive strategic decisions. RetailPath serves leading CPG companies by addressing the significant problem that up to 7% of revenue can be lost to retail chargebacks including shortages and compliance penalties. The platform handles various types of chargebacks including carton shortages, allowance defectives, returns, and substitutions. With an 86% win rate on disputes, RetailPath has demonstrated success in recovering substantial revenue for clients, with examples showing over $83,000 won in disputes. The company's technology leverages years of industry expertise combined with AI-powered document processing to achieve unprecedented accuracy and success rates in chargeback dispute resolution.