Diamond Rock Spring Water

Ridgefield Park, NJ
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About

The company is a family-owned bottled water and water delivery service based in Ridgefield Park, New Jersey, serving residential and commercial customers throughout Bergen, Hudson, Essex, and Union counties. Founded in 1994, the business has been operated by its founder and his son, who describe an ongoing philosophy centered on quality products, competitive pricing, and personal, responsive customer service delivered by trained staff during business hours. The company's core offering is natural spring water sourced from a spring located in a protected, pristine area of the Kittatinny Mountains, an area the company states is safeguarded by land preservation efforts. Its water is described as government tested, FDA approved, and licensed by the New Jersey State Department of Health. The primary product is 5-gallon bottled spring water delivered on a will-call basis, where customers call when they need a delivery rather than following a fixed schedule, though the company also offers scheduled, routed deliveries organized by designated delivery days for each town in its service area. Delivery trucks operate weekly routes throughout the service territory to help ensure customers do not run out of water between orders. Beyond its primary 5-gallon and 3-gallon bottled water business, the company offers a range of packaged water formats for retail-style purchase, including 8-ounce, 16.9-ounce, 1-liter, and 1.5-liter bottles, as well as single-gallon cases, along with 5-gallon and single-gallon distilled water. It also provides cooler equipment for lease or purchase in multiple models, and offers waterline filter and cooler installation services that connect coolers directly to a customer's plumbing (bottle-less coolers), broadening its offering from delivered bottled water into an integrated water-equipment and filtration service. The company is also a direct distributor of Keurig K-Cups and brewers, offering at least 140 different K-Cup brands, and highlights competitive per-unit pricing from selling K-Cups in boxes of 24. This diversification into single-serve coffee products complements its water-delivery relationships with both households and businesses, giving the company an additional recurring-order category alongside its core water business. Customers can also visit the company's facility directly for a cash-and-carry purchasing option in Ridgefield Park, providing a lower-cost alternative to scheduled delivery for customers located near its base of operations. The company emphasizes that its service comes with no binding contracts or required minimums, a differentiator it highlights relative to competitors that may lock customers into long-term delivery agreements. The company also describes a philosophy of community involvement, stating that it donates water to local sports teams and fundraising events hosted by customers, sponsors youth softball and soccer teams, and contributes to causes including scholarships for graduating high school seniors, a charity providing open-heart surgery for underprivileged children, and an autism-focused nonprofit. Overall, the company positions itself as a regional water delivery service built around flexible, no-contract ordering, a locally sourced and regulator-tested spring water product, complementary cooler and filtration equipment and installation services, and a secondary K-Cup distribution business, serving residential households, businesses, schools, hospitals, municipalities, athletic clubs, and vendors within its four-county New Jersey service territory.

Services & Capabilities

Spring Water Bottling, Residential Water Delivery, Commercial Water Delivery, Cooler Rental, Waterline Filtration Installation, K-Cup Distribution, Cash-and-Carry Retail

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