9THIN

9THIN is a direct-to-consumer (DTC) agency with offices in Miami, Florida and Milano, Italy. The agency specializes in helping founders and operators build, launch, and scale ecommerce brands across platforms including Shopify, Shopify Plus, and TikTok Shop. Operating at the intersection of brand strategy, technology, and performance marketing, 9THIN offers a comprehensive suite of services tailored to the unique demands of modern DTC businesses. The agency's service offering covers the full lifecycle of an ecommerce brand, from initial activation through sustained growth. Brand Activation services encompass launch strategy, creative systems development, and audience building for both new and established DTC brands. On the technical side, the company provides storefront architecture design, Shopify Plus builds, checkout optimization, and conversion rate engineering to maximize on-site performance. For brands looking to expand into social commerce, 9THIN offers TikTok Shop setup and management, including catalog synchronization, affiliate and creator programs, and live shopping activation. Subscription commerce is another core competency, with services spanning subscription program design, retention loop development, churn reduction strategies, and recurring revenue growth. The agency also assists brands with bundle architecture, average order value (AOV) expansion, and product attach strategies to increase revenue per transaction. Operational support extends to fulfillment consulting, covering third-party logistics (3PL) selection, shipping strategy, warehouse operations, and post-purchase experience optimization. Rounding out its capabilities, 9THIN provides unit economics analysis including contribution margin assessment, LTV:CAC modeling, and financial operating systems designed specifically for DTC brands. With dual headquarters in Miami and Milano, the agency is positioned to serve DTC brands across North American and European markets.